Wow. Whoa. Really?
In transcribing I have learned that my vocal cues indicating that I am actively listening, while effective in real time, appear idiotic on paper! During my interview for the individual interview assignment I listened to a well-spoken, and quite loquacious, person tell the story of her life. There was little need to ask her questions, yet I wanted to affirm that I was listening. Wow, whoa and really seem to be my fall back words in such a situation.
I also came prepared with a protocol and only used the first question. We made it from A to Z without my having to return to ask for more information. So, it basically looks on paper as though I have left the room! :)
So...how does one communicate active listening without using nonsense words? Is it acceptable to just listen - when the story teller is offering a story that, without prompts, is answering your questions? And how much interjection is enough vs. too much?
This is harder than it appears, and twice as hard as it sounds!
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